What You Will Learn From 'Improv is No Joke'
Use the positive principles of improvisation to improve communication.
Grow client relationships beyond the numbers to build rapport, comfort, and trust.
Learn to Listen
Don't just hear, but learn how to really listen to your client’s individual needs.
We all can have the tendency to be a little overbearing when it comes to dealing with others. Whether it be with our own children, a co-worker, or an employee, it is best to actually listen to their needs rather than try to steer the conversation in your desired direction.
Adapt for Success
Learn to adapt your client’s ideas in order to produce a more positive outcome.